2008-08-14 / Court News

Credit union warns members about fraudulent messages

Recently North Central Area Credit Union has been the target of several fraudulent e-mails. The credit union has taken immediate action in shutting down fraudulent web sites and phone numbers associated with recent scams.

NCACU has contacted its web banking provider to shut down fraudulent sites; contacted the state regulator; contacted the federal regulator, continues to work with the FBI; and has placed alerts on web and home banking sites, lobbies and radio.

According to CUNA Mutual Group and the Financial Education Corporation, the e-mails target credit union members, asking them to respond to a bogus web site, e-mail or toll-free phone number, none of which belong to NCACU. The credit union is advising members to not respond to the requests.

If there were something wrong with an account, the credit union would never e-mail, phone or text a member to get his or her personal account number, personal identification number or password. The credit union will always be able to access account information on its system and does not inform members an account has been frozen or terminated by an e-mail outside its online banking web site.

The number of Americans who have experienced identity theft and fraud has surpassed 27 million, and the incidence rate has increased every year. Substantial measures are in place at North Central Area Credit Union to protect members' identity and their accounts against theft and fraud.

Members are advised to report scams and not respond to them. Be careful about giving personal data on-line. Never click on or respond on a link that is provided to save you time no matter how authentic it may look. In creating passwords, use a combination of letters, capitals and numbers. Update antivirus software to guard against new strains and update firewalls to help prevent unauthorized access. Also, have anti-spyware installed and regularly updated.

Above all, do not give out personal information to any inquiry over the phone, Internet or text message.

To report fraud, visit the Internet Fraud Complaint Center at www.ifccfbi.gov, or the Consumer Fraud web site at www.usdoj.gov. The Houghton Lake branch of NCACU may be reached at 366-9646, and the Roscommon branch may be reached at 275-5169, or stop in and speak directly with a credit union representative.

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